by Delaney Consulting | Feb 24, 2020 | Managing
Welcoming a new hire with their own company swag and office necessities can set the right tone for a nervous worker on their first day of work. It is a great way to pump up company culture. No matter your budget, you can select some of these ideas to make someone feel...
by Delaney Consulting | Dec 4, 2019 | Managing Projects
I recently read “RIP, RFP — This Is Not Your 1990s Vendor Selection Process” by Elaine Hutton, on the Forrester blog. First of all, she nailed it if you are doing RFP’s the old-fashioned way – meaning months and months to gather, process, score, evaluate and...
by Delaney Consulting | Aug 7, 2019 | Communication, Managing
We stood in a circle. Would-be executives who had been sent to an expensive executive-molding “experience.” Our companies spent tens of thousands of dollars hoping that we would become self-aware. Banks, manufacturers, retailers and pharmaceutical companies sent their...
by Delaney Consulting | Jun 21, 2019 | Managing, Operations
As a manager, you might think you are doing your job well when you delegate a task to an employee. Surely your staff member feels trusted and empowered when you ask them to take on an important assignment, right? Hang on. When you ask a team member to take...
by Delaney Consulting | Jun 13, 2019 | Managing, Operations, Strategy
In the business world, independent retailers are often seen as not “really” a business. Vendors and technology solutions focus on the big players. Small retailers who deliver every day know that is not true. That is why retailers building for the long term bring on a...
by Delaney Consulting | May 10, 2019 | Customer Service, Managing, Marketing, Merchandising
A spa or salon sales event should be fun and profitable. Here is what to do to make your event a success for your customers and your bottom line. Balance the products you sell at the event When hosting a spa or salon sales event, consider a mix of...
