by Delaney Consulting | May 25, 2021 | Managing, Operations
The Return of in-person shopping Retail technology must help retailers hold those trial customers who tried their stores during Covid. Especially the ones who tried their private brands. They want them to become returning loyal customers. For retailers who lost... 
by Delaney Consulting | Apr 20, 2021 | Communication, Managing
Stop me if you’ve heard this before. A manager hears frustration from her team. Another group is not delivering on time. Or vendor communication is confusing. Or deadlines are shifting. Really any of the many troubles that constitute the day-to-day life of any... 
by Delaney Consulting | Dec 8, 2020 | Managing
There you are creating the future and someone wants to question you about a detail so minor you wonder if they belong in the same room. This is a common complaint for most Big Picture people. Try as you might to move your organization ahead, initiatives stall as they... 
by Delaney Consulting | Dec 8, 2020 | Managing
If you are a person who sweats the details, you have probably heard people tell you to “see the Big Picture.” That can be tough when you know that the devil is in the details. It’s the details that can trip up a company. And for every strategic... 
by Delaney Consulting | Nov 9, 2020 | Managing, Operations, Strategy
As a former retail technology implementation consultant, I know at least 4 retail technology secrets that your providers don’t want you to know. At least, not during the purchasing phase of your project. In a new covid environment, retailers are inundated with... 
by Delaney Consulting | Oct 14, 2020 | Managing, Merchandising, Operations
“My planogrammers can’t merchandise. Can you teach them about visual merchandising? They make planograms that don’t meet shoppers’ needs.” I hear it from nearly every retailer. Problem #1: You hire planogrammers instead of growing them... 