Attracting and Keeping Great People

Attracting and Keeping Great People

In a competitive industry like ours, our people and staff are key to building sales and profitability. Any store that spends its time bringing new talent on board and initial training struggles to build strong relationships with customers or to become more efficient...
Interviews from the Hiring Side

Interviews from the Hiring Side

I helped a friend with seminars to help folks find and land jobs. I have met a wide variety of people who are looking for work. Some are executives who need to sell the second Benz to make payments on the cabin. Others are passing up dental exams and fresh vegetables...
6 Things to do to Coach a Store Team

6 Things to do to Coach a Store Team

A coach watches the store and gives feedback to employees at least once a shift – if not more often.   A coach in a store will recognize when an employee is struggling and make adjustments.  A coach analyzes interactions with customers to see if employees need more...