by Delaney Consulting | Nov 29, 2022 | Managing Projects, Operations
Retailers who select new systems make several common mistakes with their RFP’s. But there is one that stands out. I see it repeated everywhere I go. Here is how to avoid it. And make sure your next expensive investment pays out. No test drive. Imagine you were... 
by Delaney Consulting | Aug 23, 2022 | Customer Service, Managing, Merchandising, Operations
If you read your fair share of retail blog posts, you know they all start out the same: post-covid, professional shoppers, omnichannel shopping, new shopper expectations, supply chain…all of the buzz words. In this post, I want to focus on how Space Planning... 
by Delaney Consulting | Aug 16, 2022 | Managing, Operations, Strategy
The US Bureau of Labor Statistics reported reported a 7.5% decline in labor productivity during the first quarter of 2022. The steepest decline since 1947. I was not surprised. But apparently a whole lot of people excited by high US job growth in June were.... 
by Delaney Consulting | Jun 23, 2022 | Managing, Merchandising
Omnichannel shopping and new technology create new roles in Space Planning for retailers. Some retailers may already have them. Or they are emerging. Maybe they are shared across teams. But as Space Planning matures, new roles develop. You may decide to create FTE... 
by Delaney Consulting | Jun 14, 2022 | Managing Projects, Merchandising
Any good marketer knows the key to successful campaigns is A/B testing. Its a standard practice that marketers regularly use. A/B testing puts 2 versions of a campaign in front of an audience and then measures which one performs better. Then the winning campaign gets... 
by Delaney Consulting | Jun 8, 2022 | Managing, Strategy
Space planners at smart retailers work across boundaries and include Space Metrics to improve financial forecasts and customer retention. The Space Planning teams contribute to promotional planning, real estate, new business development, supply chain, vendor...