by Delaney Consulting | May 3, 2013 | Communication, Managing, Managing Projects
Let employees know the outcome you expect and why it is important. There is nothing more demoralizing than being given a task with no sense for why it matters. Many managers spoon-feed projects instead of giving employees the perspective of the work they are doing. ... 
by Delaney Consulting | Apr 30, 2013 | Communication, Managing, Managing Projects
Delegating begins for an employee the first day on the job. Show them how to clock in, check the opening checklist for tasks to complete, demonstrate how to complete the tasks and then explain that you expect them to complete the same steps the next day. Review their... 
by Delaney Consulting | Apr 26, 2013 | Communication, Managing, Managing Projects
Great managers know how to focus on what is important. They stay focused, not just busy. I like to advise mangers struggling with delegation to use this simple 2X2 grid to map out their TO-DO list. Items that are in the upper right quadrant should get a manager’s... 
by Delaney Consulting | Apr 23, 2013 | Managing, Managing Projects, Merchandising
Many managers simply will not slow down enough and take the time to explain and document how to complete a task. Caught in a situation where time is tight and there are limited opportunities, the manager will continually complete the task on his own and then sulk... by Delaney Consulting | Apr 19, 2013 | Managing, Managing Projects
A true measure of your leadership is how well your operation runs without you. A company that requires the owner to direct every action and check the accuracy of every step is poorly managed. Only the owner can change the situation. People who are stressed,... 
by Delaney Consulting | Apr 16, 2013 | Managing Projects, Merchandising
Want more accurate forecasts? Here is a low cost and FUN way to capture the benefits of crowd sourcing to improve your sales forecasts. When you need to place your inventory bet on new products or promotional sales, consider creating a contest! Give your store...