by Delaney Consulting | May 10, 2021 | Communication, Marketing
What the experts will tell you about your Personal Brand I recently listened to a branding expert address college students about creating their personal brand. His central argument was sound. Know you you are. Know what value you bring. And know how to communicate... 
by Delaney Consulting | Apr 20, 2021 | Communication, Managing
Stop me if you’ve heard this before. A manager hears frustration from her team. Another group is not delivering on time. Or vendor communication is confusing. Or deadlines are shifting. Really any of the many troubles that constitute the day-to-day life of any... 
by Delaney Consulting | Mar 26, 2021 | Communication, Customer Service, Marketing, Merchandising, News
We were honored to be asked to participate in the PodiumHQ Retail Connect Leadership Summit on March 25, 2021. Founder & President, Flora Delaney was interviewed by Dan Berthiaume. The virtual Q&A session was recorded (see below) if you care to watch. Or the... 
by Delaney Consulting | May 28, 2020 | Communication, Managing
It’s one of 2020’s buzz words, but collaboration in retail isn’t new. Remember your first roller coaster? (By the way, this analogy works best if you like roller coasters.) It was scary being pulled to the top of the first... 
by Delaney Consulting | Apr 10, 2020 | Communication, Customer Service, Managing, Marketing
A book store is in the fine situation of communicating with customers and prospects about the advantages of the situation: time to read and to spend quality time with the family or yourself. How bookstores can weather Covid 19, is to lean into e-commerce. More than... 
by Delaney Consulting | Oct 29, 2019 | Communication, Operations
Today, I share the secrets of being a successful consultant with 11 Apps Every Consultant Needs. In earlier posts, I helped readers estimate their readiness in Will You Succeed As A Retail Consultant and 5 Steps in One Week To Transition to Independent...