by Delaney Consulting | Jun 19, 2020 | Marketing, Merchandising, News, Operations
The following is a lightly edited transcription from the May 14, 2020 live interview with Flora Delaney and Third Haus founders, Chris Walton and Anne Mezzenga. The full video interview is available here. I can’t have my customers socially distanced when I have 6’ x... 
by Delaney Consulting | May 28, 2020 | Communication, Managing
It’s one of 2020’s buzz words, but collaboration in retail isn’t new. Remember your first roller coaster? (By the way, this analogy works best if you like roller coasters.) It was scary being pulled to the top of the first... 
by Delaney Consulting | Apr 10, 2020 | Communication, Customer Service, Managing, Marketing
A book store is in the fine situation of communicating with customers and prospects about the advantages of the situation: time to read and to spend quality time with the family or yourself. How bookstores can weather Covid 19, is to lean into e-commerce. More than... 
by Delaney Consulting | Mar 8, 2020 | Marketing, Strategy
Is Making the Cut Amazon’s best retail idea yet? Heidi Klum and Tim Gunn left Project Runway to lead Amazon Prime’s new show. And perhaps create one of the savviest shopper funnels ever. Amazon uses social media influencers and fashion titles to create... 
by Delaney Consulting | Oct 29, 2019 | Communication, Operations
Today, I share the secrets of being a successful consultant with 11 Apps Every Consultant Needs. In earlier posts, I helped readers estimate their readiness in Will You Succeed As A Retail Consultant and 5 Steps in One Week To Transition to Independent... 
by Delaney Consulting | Aug 28, 2019 | Marketing, Merchandising, Operations, Strategy
How do the regional US grocers continue to dominate their markets? Amazon, Walmart, Costco, Whole Foods, Trader Joes, Aldi and Target use a national grocery strategy. How do the “HEB / Publix / Wegmans / Byerlys” chains continue to thrive? How do they build such deep...