by Delaney Consulting | May 10, 2019 | Customer Service, Managing, Marketing, Merchandising
A spa or salon sales event should be fun and profitable. Here is what to do to make your event a success for your customers and your bottom line. Balance the products you sell at the event When hosting a spa or salon sales event, consider a mix of... 
by Delaney Consulting | Mar 6, 2019 | book, Customer Service, Managing, Marketing, Merchandising, Operations, Pricing, Strategy
There are the 7 timeless principles of retail. True for e-commerce sites and brick and mortar. True for the company trying to align 18,000 workers in the stores. Or the manager trying to get Sally to show up for her shift on time…It doesn’t matter if you put the key... 
by Delaney Consulting | Feb 19, 2019 | Merchandising, News
Bed Bath & Beyond is the stack it high merchandiser for household gadgets, home textiles and cookware. Shoppers need towels, a can opener, candles and bathmats. Now stores are getting a major facelift following the 2018 stockholders meeting. That is when CEO Steve... 
by Delaney Consulting | Feb 8, 2019 | book, Merchandising
Writing your first book is a daunting task. Not the hours at the keyboard. Not finding a publisher. What’s hard? Something To Say in a Loud World. What is so important in the world that people need to hear another voice? Why add to the racket of the information... 
by Delaney Consulting | Jan 8, 2019 | Merchandising
If you are going to NRF 2019 trolling technology booths in search of an affordable solution that actually does what it claims to improve retail business can be a challenge. I have lost count of how many times I have spent early January in NYC at the Javits Center at... 
by Delaney Consulting | Sep 5, 2018 | Merchandising
Following up on the latest blog post about store image, here is a fun infographic that outlines basic ways to improve your curb appeal. Courtesy of Graphic House, Inc