by Delaney Consulting | Jan 14, 2020 | Operations, Pricing
Scan backs by their very nature are done after sales are completed. That means that your sales reports may be wrong. Especially if they are based off recent sales. When a vendor agrees to a reduced cost for products sold during a particular time period, the adjustment... 
by Delaney Consulting | Oct 29, 2019 | Communication, Operations
Today, I share the secrets of being a successful consultant with 11 Apps Every Consultant Needs. In earlier posts, I helped readers estimate their readiness in Will You Succeed As A Retail Consultant and 5 Steps in One Week To Transition to Independent... 
by Delaney Consulting | Aug 28, 2019 | Marketing, Merchandising, Operations, Strategy
How do the regional US grocers continue to dominate their markets? Amazon, Walmart, Costco, Whole Foods, Trader Joes, Aldi and Target use a national grocery strategy. How do the “HEB / Publix / Wegmans / Byerlys” chains continue to thrive? How do they build such deep... 
by Delaney Consulting | Jun 21, 2019 | Managing, Operations
As a manager, you might think you are doing your job well when you delegate a task to an employee. Surely your staff member feels trusted and empowered when you ask them to take on an important assignment, right? Hang on. When you ask a team member to take... 
by Delaney Consulting | Jun 13, 2019 | Managing, Operations, Strategy
In the business world, independent retailers are often seen as not “really” a business. Vendors and technology solutions focus on the big players. Small retailers who deliver every day know that is not true. That is why retailers building for the long term bring on a... 
by Delaney Consulting | Mar 6, 2019 | book, Customer Service, Managing, Marketing, Merchandising, Operations, Pricing, Strategy
There are the 7 timeless principles of retail. True for e-commerce sites and brick and mortar. True for the company trying to align 18,000 workers in the stores or the manager trying to get Sally to show up for her shift on time…It doesn’t matter if you put the... 