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    Retail Technology Investments Changed by Covid

    Retail Technology Investments Changed by Covid

    by Delaney Consulting | May 25, 2021 | Managing, Operations

    The Return of in-person shopping Retail technology must help retailers hold those trial customers who tried their stores during Covid. Especially the ones who tried their private brands. They want them to become returning loyal customers. For retailers who lost...
    Survival Tactics for Women’s Fashion

    Survival Tactics for Women’s Fashion

    by Delaney Consulting | Oct 27, 2020 | Customer Service, Marketing, Merchandising

    Style parties, direct mail catalogs and dressing-room-to-go are just a few survival tactics for women’s fashion. While talking with a retail futurist for Walmart in September she predicted a lot of outcomes. People will change where they live, home anything...
    Survival Tactics for Women’s Fashion

    How Stores Win A Covid Christmas Season

    by Delaney Consulting | Sep 14, 2020 | Customer Service

    Stores can regain some of 2020’s losses in a Covid Christmas selling season. They just need to focus more than ever on their store associates. Because friendly, knowledgeable, caring staff can beat an internet shopping cart. Now is the time to focus on providing...

    Winning Covid Retail Strategies

    by Delaney Consulting | Jun 29, 2020 | Marketing, Merchandising, Operations, Pricing, Strategy

    The following is a lightly edited transcription from the May 14, 2020 live interview with Flora Delaney and Third Haus founders, Chris Walton and Anne Mezzenga. The full video interview is available here. If your goals or whatever are built around when we get back to...
    How Covid Changes Retail Space Management – An Interview

    How Covid Changes Retail Space Management – An Interview

    by Delaney Consulting | Jun 25, 2020 | Merchandising, News, Operations

    The following is a lightly edited transcription from the May 14, 2020 live interview with Flora Delaney and Third Haus founders, Chris Walton and Anne Mezzenga. The full video interview is available here. FLORA: I am focused on how Covid changes retail space...
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    Flora Delaney is a retail business expert with over 20 years of multi-channel, cross-functional experience. She and her team have consistently delivered strategic projects through merchandising insight, change leadership, process design, team mentorship, and IT partnership.