by Delaney Consulting | Jun 19, 2020 | Marketing, Merchandising, News, Operations
The following is a lightly edited transcription from the May 14, 2020 live interview with Flora Delaney and Third Haus founders, Chris Walton and Anne Mezzenga. The full video interview is available here. I can’t have my customers socially distanced when I have 6’ x... 
by Delaney Consulting | Jun 11, 2020 | Merchandising
Retailers can miss key flavor trend insights unless they systematically track flavor and scent trends. Most merchants struggle to forecast emerging customer flavor trends. They have the information. But it is locked inside unhelpful data fields. Like “Item... 
by Delaney Consulting | Aug 28, 2019 | Marketing, Merchandising, Operations, Strategy
How do the regional US grocers continue to dominate their markets? Amazon, Walmart, Costco, Whole Foods, Trader Joes, Aldi and Target use a national grocery strategy. How do the “HEB / Publix / Wegmans / Byerlys” chains continue to thrive? How do they build such deep... 
by Delaney Consulting | May 18, 2018 | Customer Service, Merchandising, Operations, Strategy
Call it curbside delivery or Click & Collect, every grocer in America is looking for the capital to remodel its stores to build a staging area to support customers who want the convenience of ordering on line to pick up at the store. “a significant reduction... 