by Delaney Consulting | Oct 27, 2020 | Customer Service, Marketing, Merchandising
Style parties, direct mail catalogs and dressing-room-to-go are just a few survival tactics for women’s fashion. While talking with a retail futurist for Walmart in September she predicted a lot of outcomes. People will change where they live, home anything... by Delaney Consulting | Sep 14, 2020 | Customer Service
Stores can regain some of 2020’s losses in a Covid Christmas selling season. They just need to focus more than ever on their store associates. Because friendly, knowledgeable, caring staff can beat an internet shopping cart. Now is the time to focus on providing... 
by Delaney Consulting | Jun 19, 2020 | Marketing, Merchandising, News, Operations
The following is a lightly edited transcription from the May 14, 2020 live interview with Flora Delaney and Third Haus founders, Chris Walton and Anne Mezzenga. The full video interview is available here. I can’t have my customers socially distanced when I have 6’ x... 