by Delaney Consulting | Jun 8, 2022 | Managing, Strategy
Space planners at smart retailers work across boundaries and include Space Metrics to improve financial forecasts and customer retention. The Space Planning teams contribute to promotional planning, real estate, new business development, supply chain, vendor...
by Delaney Consulting | Mar 8, 2020 | Marketing, Strategy
Is Making the Cut Amazon’s best retail idea yet? Heidi Klum and Tim Gunn left Project Runway to lead Amazon Prime’s new show. And perhaps create one of the savviest shopper funnels ever. Amazon uses social media influencers and fashion titles to create...
by Delaney Consulting | Sep 27, 2019 | Strategy
How a retail strategy is critical for success – even for a country In January 2009, Iceland’s almost bankrupt economy caused the government to collapse. The small, beautiful and still remote island northwest of Ireland was home to 319,000 people who...
by Delaney Consulting | Mar 6, 2019 | book, Customer Service, Managing, Marketing, Merchandising, Operations, Pricing, Strategy
There are the 7 timeless principles of retail. True for e-commerce sites and brick and mortar. True for the company trying to align 18,000 workers in the stores. Or the manager trying to get Sally to show up for her shift on time…It doesn’t matter if you put the key...